FREQUENTLY ASKED QUESTIONS
Answers to some of the questions we’re asked most often.
Yes. Maddington Smash Repairs does not make insurance claims on behalf of customers. Once your claim has been lodged and you have your claim details, our team can assist with the repair process.
In many cases, you can choose your preferred repairer. We work with a range of insurers and insurance networks, including RAC, IAG, Hollard, Allianz, Zurich and others. Contact our team to discuss your claim and repair options.
Yes. We provide repair assessments and quotes for privately arranged repairs. Contact our team to discuss your vehicle and repair requirements.
We can assist with a wide range of passenger vehicles, 4WDs, SUVs, utes and business vehicles. Some larger or taller commercial vehicles may not be suitable for our facilities, so please contact us to confirm.
Yes. Our team has EV repair capabilities, including procedures for safely decommissioning and powering vehicles back up when required.
No. We do not currently provide towing services. If your vehicle requires towing, please arrange this separately before your assessment or repair.
No. We do not currently provide loan vehicles. We recommend making alternative transport arrangements while your vehicle is being repaired.
Repair times vary depending on the extent of the damage, parts availability, authorisation and the repair process required. Our team will provide an estimated time frame once the vehicle has been assessed.
We provide a lifetime paint warranty through Octoral. If you have questions about warranty coverage for your repair, our team can explain what applies to your vehicle.
We are located in Maddington and have been servicing Maddington and surrounding Perth suburbs since 1985.
You can contact our team through our website contact form or by phone. We’re happy to discuss your repair requirements and help you determine the next step.
STILL HAVE A QUESTION?
Get in touch with our team and we’ll be happy to help.


